Cultural Intelligence

Overview: Culture impacts how we receive information to how we make decisions. Globalisation has led to the rapid connection of international employees, creating an amazing opportunity for cognitive diversity, but also throwing up challenges in miscommunication and conflict. In this training, you will learn actionable strategies for effective cross-cultural communication, feedback giving and receiving, presentation, evaluation, decision making, rapport building and conflict management. By being sensitive and adaptable, you can collaborate successfully across cultures and tap into the benefits of diversity.

Who for: Anyone working in multicultural teams

Duration: 3 hours

Goals:

1. Enhance cultural understanding and sensitivity.

2. Develop practical strategies for effective cross-cultural communication and collaboration.

3. Acquire skills in conflict management across diverse cultural contexts.

4. Foster adaptability for successful teamwork in global settings.

5. Leverage cognitive diversity for enhanced organisational performance.